Minor Safety
Policy.

SoVia strictly enforces an 18+ age restriction:

• Adults Only: Only individuals who are 18 years of age or older are permitted to register or use SoVia.
• Strict Prohibition for Minors: Minors are strictly prohibited from creating accounts or accessing the Service.
• Prohibition of Age Falsification & System Circumvention: Any attempt to falsify your age or circumvent automated/manual underage detection systems and Child Sexual Exploitation and Abuse (CSEA) filters is strictly prohibited and will result in an immediate permanent ban.
• Prohibited Users: Users who have been convicted of crimes against children—including but not limited to sexual assault, physical abuse, child neglect, or human trafficking—are strictly prohibited from registering or using SoVia.
• Third-Party Account Management Ban: Creating, managing, or authenticating accounts on behalf of a minor is strictly prohibited.
• Minor Discovery Action: If we discover or receive reports that a user is under 18, we will permanently ban or delete the account, remove associated content and posts, and block the user, device ID, phone number, and email from re-registering.

Regardless of the user's actual age, any content involving minors—including real, fictional, or AI-generated minors—is strictly forbidden.

2.1 Child Sexual Abuse Material (CSAM) & Exploitation (CSAE)

• Any nude, partially nude, or sexualized imagery depicting minors.
• Content involving the sexual fetishization of minors, such as discussions, sexualized roleplay/playacting, or depictions of minors wearing sexualized clothing.
• Depictions of child nudity or sexualization in any form, including artistic representations, drawings, comics, anime, deepfakes, or digitally composite media.
• Text, voice, image, or video descriptions of sexual acts involving minors.

2.2 Harmful or Dangerous Acts Involving Minors

• Threats, encouragement, or acts of physical violence against minors.
• Psychological abuse, coercion, or manipulation of minors.
• Depicting, promoting, or encouraging dangerous activities, neglect, or trafficking of minors.

2.3 Prohibited Appearance of Minors

• The appearance or inclusion of minors in any user-generated content, media uploads, or public profile avatars on the platform is strictly prohibited.

2.4 Adverse AI Prompting & Jailbreaking

• Attempting to prompt SoVia AI companions to create, roleplay, or describe minor characters.
• Prompting AI to generate romantic, sexual, or suggestive scenarios involving students or minors.

2.5 Sensitive Minor Media & Impersonation

• Uploading sensitive or private photos or videos of minors (including a user's own children) is prohibited because SoVia uses automated visual processing and cloud storage.
• Pretending to be a minor to interact with adults, or pretending to be an adult to solicit information from minors, is prohibited.

• Age Verification Solicitation: Requesting government IDs, personal data, or age proof from other users.
• Minor Persona Creation: Attempting to customize AI companions, avatars, or voices to represent minors, such as a “14-year-old AI friend” or “child voice model.”
• Sensitive Environment Uploads: Uploading images or videos depicting environments primarily associated with minors, such as schools, playgrounds, daycare centers, or children's bedrooms.
• Self-Harm & Abuse Conversations: Inducing AI to engage in conversations regarding minor self-harm, abuse, or neglect. In crises, SoVia automatically redirects queries to external crisis helplines.

SoVia employs a multi-layered safety architecture to identify minor-related risks:

• Automated AI Content Filtering: Real-time scanning of text prompts, uploaded images, and AI dialogue streams for safety triggers and CSEA keywords.
• Behavioral Pattern Analysis: Automated detection of repeated account creation attempts, suspicious upload patterns, or AI jailbreak attempts.
• Human Review: AI-flagged content is escalated to trained safety moderators for rapid evaluation.
• Reporting Mechanisms: Users can immediately report potential minor safety violations or suspicious profiles using our in-app reporting feature (available on every post, profile, and chat interface) or by emailing us directly at support@cttrx.com.
• Legal Compliance & Mandatory NCMEC Reporting: Severe violations involving CSAM or CSAE will be immediately reported to the National Center for Missing & Exploited Children (NCMEC) and relevant international law enforcement agencies as required by applicable laws.

Violations of this Minor Protection Policy result in immediate enforcement:

• Permanent Deletion: Immediate removal of all offending posts, comments, AI prompts, and profile data.
• Account Termination: Permanent termination of the user account without prior notice or right to appeal.
• Access & Device Blocking: Device ID, phone number, email, and IP-level bans to prevent re-registration across the platform.
• Law Enforcement Referral: Mandatory referral of user details and log evidence to law enforcement agencies in cases of child exploitation or safety threats.

We actively educate and protect our users through:

• Prompts, warnings, and content-blocking mechanisms triggered during content creation, posting, and AI prompting whenever risky keywords or media are detected.
• Clear guidance on community safety rules available within the app’s Safety Center.

SoVia does not knowingly collect personal data from or offer services to minors. If a parent or guardian discovers that a minor has created an account or uploaded content on SoVia:

• Contact Support: Email us immediately at support@cttrx.com.
• Action Taken: Upon verification, we will promptly delete the account, remove all associated data, and issue an access ban.

• Data Isolation: Any minor-related content flagged or uploaded will be immediately isolated and never used for AI training or model calibration.
• Evidence Preservation: Content deleted due to policy violations may be retained in secure, encrypted backup archives for up to 90 days—or longer if required by a valid law enforcement order—solely for legal, compliance, and evidentiary purposes.

If you become aware of child exploitation or abuse outside of SoVia, we encourage you to contact regional reporting channels:

• North America: National Center for Missing & Exploited Children (NCMEC) at www.cybertipline.com.
• Europe: Local Law Enforcement Channels and INHOPE Hotline Network (www.inhope.org).
• South America, Middle East, & Global: International Centre for Missing & Exploited Children (ICMEC) global helpline network.

We may update this policy periodically to comply with evolving regulations or platform features. For questions, reports, or minor safety concerns, please contact:

• Email: support@cttrx.com
• Effective Date: 15 August 2026
• Latest Updated: 15 August 2026